Uruguay XXI launched Smart Talent

Uruguay XXI organized the first annual event of the Uruguay Smart Services´s Conferences, where officially presented Smart Talent, a website thought to unify global services companies -which could post job offers- and young people -who could apply for those jobs.

Smart Talent is a Uruguay XXI´s Program for Global Services tool financed by the IDB, whose main purpose is to position Uruguay as a strategic location for global services.

The event took place at the Hotel Sofitel Carrasco with more than 200 executives and had the participation of Mr. Danilo Astori, Ministry of Economy, Mr. Ernesto Murro, Ministry of Labor, Mr. Antonio Carambula, Uruguay XXI´s Executive Director and Mr Pablo García from the IDB.

After the official ceremony, a roundtable with the Colombian expert in HR solutions and IT Mr. Hermes Ruiz and 3 executives ( Ms. Ana Peluffo from BASF, Mr. Gabriel Colla from Infocorp and Ms. Karen Bruck from MercadoLibre) was opened.

The expositions started with Mr. Antonio Carámbula, Uruguay XXI´s executive director, who remarked that since for a while, “Uruguay not only export commodities”. He mentioned that Uruguay has taken many steps into a new economy where one of them is the development of global services which could respond to the demands of that new economy.

Carámbula also stated that among being a common place between offer and demand, the Smart Talent website looks to generate a community between companies, young people, academia and the Government, which could help in developing the sector. He explained that in Smart Talent, global services companies within the prioritized sectors – Business services, ICT, Pharma & Health and Architecture & Engineering – could post job offers. The website has more than 70 companies already registered and more than 2000 registered persons. The young users may also apply for jobs and know about tips, tendencies, get informed about the companies of the sector. The website has more than 40 tests to evaluate the different capacities the industry will look for.

On that sense, Mr. Pablo García from IDB explained that in 2010 a consultancy about global services was done, who demonstrated that in Uruguay, 48% of the companies answered there were not available talent pool for the sector and that’s why they decided to support this Program. “There was a misconnection between the educational system and the labor demand”, explained.

The Ministry of Economy, Mr. Danilo Astori, empathized the role of the services in the national economy, mentioning they have convert into a dynamic and with high added value sector.

As an example, Mr. Astori mentioned that IT services quadrupled its exports in the last decade. “Two thirds of the global FDI has to do with global services. Global services have a direct impact in the development of the sector, but also contribute in adding value to other sectors”. Astori emphasized in the support the sector is giving in the track of an increasingly less primarization of the economy.

He also remarked the challenges the global services are facing: labor regulation, IP protection and tax systems update. In the same line, Mr. Ernesto Murro, Ministry of Labor, explained this reality “force the Government to look after this new challenges”, only to mention, the development of an institutional framework that protects and warrants the employees’ rights who work in the global services industry.

Murro also stated the Smart talent initiative “goes in the same line of the Ministry´s strategy for this five year policy: to generate a labor culture for development”. He also mentioned is important to improve the quality by improving permanent training, with very important tools such as Smart Talent and Finishing Schools (another tool from Uruguay XXI´s Global Services Program) and a National institute of Training and Work (INEFOP) reform.